VTS provide a 24-hour maintenance management service and act as the client’s single point of contact. Our appraisal of your portfolio, systems, and requirements will result in reduced yearly maintenance costs.

We monitor the contractors service delivery, prioritise works required, and check contractor visits, workmanship and also monitor daily call outs and repairs. The monitoring of contractor performance ensures that the client receives compliance to the contract, best value and best practice.

We provide technical and contractual documentation that insures quality of workmanship and that the correct equipment is installed.

Our quality checks mean less downtime to disrupt the clients business and reduce call-out costs, with the reduction of repeat calls.

We maximise client savings by setting competitive rates, reviewing invoices and checking for accurate billing.

VTS advises on lift and escalator standards, obtain method statements for works, and process ‘Thorough Examination Reports, schedule SAFed Supplementary Testing and check all risk assessments.

With our help, clients improve the level of service and responsiveness from the contractor as well as reducing their overall annual spend.

Monthly meetings with our clients and the maintenance provider to review the current maintenance provisions are essential, these meetings review contract compliance and prove invaluable for the smooth running of the maintenance contract.

A core feature of our lift and escalator maintenance contract management is the setting of Key Performance Indicators to monitor and manage the lift contractor.

To the right are a range of services we can offer in support of your maintenance regime.